Offshore Talent. Local Standards.

Hire someone who cares.

Loop-In places a dedicated, trained team member inside your business. They answer your calls, follow up with your customers, and keep your operation running, for a fraction of the cost of an in-house hire.

Why businesses choose Loop-In

  • You interview and choose your own agent
  • Trained on your systems and industry before going live
  • Fully launched in 2 weeks
  • Month-to-month. No annual contracts.
Our difference

We're not a call center. We're your Business Care Team.

A call center answers phones for hundreds of companies at once. A Loop-In agent works for you, learns your business, and treats your customers like their own.

A typical call center

  • Rotating agents who don't know your business
  • Scripts that sound like scripts
  • Locked into long annual contracts
  • You never meet who's talking to your customers

Loop-In

  • One dedicated person embedded in your team
  • Trained on your systems, services and tone
  • Paid monthly per seat, cancel anytime
  • You interview and pick your agent yourself
What we do

If it's done remotely, it's ours.

Your agent takes the work that keeps slipping through the cracks, so you and your staff can focus on serving customers in person.

Inbound calls & appointments

Every call answered, every question handled, and appointments booked straight into your calendar.

Follow-ups & feedback

After-sale and after-visit calls, customer feedback, and rescheduling no-shows before they're lost.

Complaints & reputation

Unhappy customers get a fast, caring response, and your online reputation stays protected.

Admin & data entry

Spreadsheets, filing, inventory tracking, and keeping your business data clean and organized.

Property management support

Guest and tenant communication for short-term rentals, long-term rentals, and vacation homes.

Personal assistance

Inbox, calendar, and everyday tasks handled by someone who knows how you like things done.

Who we serve

Built for local and multi-location businesses

Auto repair shops HVAC Plumbing Roofing Cleaning services Property management Restaurants Salons Law firms
Results

Here's what we helped other companies achieve

“Having someone to pick up the phone while we're on the job saved a whole line of customers. We almost lost a $4,000 job last week.”
Jackie RhodesCEO, Aero Heating & Cooling
“I never thought bookings and cleaning schedules could be run fully virtual. Mike and Nathan eliminated my double-booking issue with simple software and connectors, and hiring a 360 Agent took down my operating costs. Now my whole company is run by Egyptians.”
Tyler GrandVP of Sales, Prestige Property Management
“We're all in the field and everyone is always busy, so our admin work was a mess. We hired an Office Pro, and now I just track my company's ins and outs from my phone!”
Sparkle Cleaning Co.
“Customers were always having clashing appointments at my shop. I met Max online, hired Sarah, and now everyone comes and leaves on time. Finally conflict-free!”
Repair Quick
Offshore Talent · Local Standards

Pick your seat. We handle the rest.

A dedicated teammate embedded in your business: answering your calls, following up with your customers, and keeping your back office running. You interview and pick your agent. We train them on your world.

Solo Agent

One dedicated agent, one lane, done right.

$1,650/mo · per seat
  • Choose inbound or outbound
  • Every call answered, appointments booked
  • Or follow-ups, surveys & reschedules
  • Daily reports back to you

Best for: covering calls in one direction.

Get started
Most popular

360 Agent

Inbound + outbound, in one seat.

$1,950/mo · per seat
  • Everything in Solo Agent, both ways
  • Dedicated phone number included
  • CRM setup included
  • Capture every lead, win repeat business

Best for: closing the full loop.

Get started

Office Pro

Your back office, quietly handled.

$1,250/mo · per seat
  • Admin, data entry & spreadsheets
  • Scheduling & organizing
  • Filing & document support
  • Ideal for law firms

Best for: teams buried in paperwork.

Get started

You pick your agent

Interview and choose the person before they start. They're yours.

Trained on your world

A week on your systems and industry, then supervised nesting.

No lock-in

Simple per-seat monthly. Scale up or cancel anytime.

Hire someone who cares.
Book a call

Prices are per seat, per month. A one-time setup fee applies per seat.

Prefer a call back?

Not sure when you're free to book a meeting?

Fill out this quick form and one of our founders will give you a call at a time that works for you.

  • Takes less than a minute
  • No pressure, no sales pitch
  • Or call/text us anytime: (401) 206-0558

A full-time team member without the full-time overhead

No recruiting, no payroll taxes, no benefits, no office space. Just a trained, dedicated person who shows up for your customers every day.

Typical US in-house hire~$5,000/mo
Loop-In seatfrom $1,250/mo
How it works

From first call to launch in 2 weeks

Four stages, one continuous loop. Here's exactly how your new team member goes live.

Days 1–2

Discovery Call

We learn your business, your customers, and what you need covered, then recommend the right seat.

Days 6–13

Training & Onboarding

Your agent learns your systems, services and tone, then starts supervised on your own metrics.

1 2 3 4
Days 3–5

Interview & Placement

You interview our shortlisted candidates and choose the person who joins your team.

Day 14

Launch!

Your Business Care Team is live, answering, following up, and looping feedback back to you.

Total time from discovery call to launch: 2 weeks.

FAQ

Questions, answered

Is Loop-In a call center?

No. A call center splits agents across many clients. With Loop-In, your agent is dedicated to your business only, learns how you operate, and works as part of your team.

Can I choose who works with me?

Yes. You interview the candidates and select your agent yourself before onboarding starts.

How long until my agent is live?

Two weeks from your discovery call: interviews and placement, then training on your systems and a supervised start measured on your own metrics.

Am I locked into a contract?

No annual contracts. Seats are paid monthly in advance, and you can cancel anytime with notice.

Which seat is right for me?

Book a call now with one of our founders and discover which of the options fits your business and workload best.

Book a call
Get started

Ready to upgrade your customer experience?

Book a quick, no-pressure discovery call and we'll find the right person for your business.

Call or text anytime